Acceptable Use Policy

Effective: March 20, 2026Last updated: April 6, 2026

1. Purpose

This Acceptable Use Policy ("AUP") governs your use of the Cityligence platform ("Service"). This AUP is incorporated into and forms part of our Terms of Service.

This policy sets boundaries on how the Service may be used to protect Cityligence, its users, and the integrity of the platform.

2. Permitted Use

You may:

  • Access the Service for your own internal business intelligence purposes
  • View, analyze, and act on data and insights within the platform
  • Export reports and data for your own internal business use
  • Share individual reports with colleagues within your organization
  • Share exports with clients, partners, or advisors in the ordinary course of business, provided Cityligence attribution and disclaimers remain intact
  • Use AI-generated insights to inform (not replace) professional decisions

3. Prohibited Conduct

A. Platform abuse:

  • Attempting to access accounts, data, or systems you are not authorized to access
  • Reverse-engineering, decompiling, or disassembling any part of the Service
  • Introducing malware, viruses, or any harmful code
  • Interfering with or disrupting the Service, its infrastructure, or other users' access
  • Using automated scripts, bots, scrapers, or crawlers to access the Service
  • Circumventing rate limits, access controls, authentication mechanisms, or security measures
  • Sharing account credentials or allowing unauthorized individuals to access your account

B. Data misuse:

  • Systematically downloading, scraping, or bulk-extracting data from the platform
  • Redistributing, reselling, sublicensing, or commercially exploiting Cityligence data, reports, or analysis
  • Creating competing products or services using data obtained from Cityligence
  • Removing or altering attribution notices, disclaimers, or source citations from exports or reports
  • Presenting Cityligence AI-generated content as human-authored professional advice (e.g., passing off an AI report as a professional engineering assessment)
  • Using the Service to make fully automated decisions without human review (e.g., automated bidding or investment systems that act on Cityligence signals without human oversight)

C. Harmful use:

  • Using the Service to discriminate against any person or group based on race, ethnicity, national origin, religion, gender, sexual orientation, age, disability, familial status, or any other protected characteristic
  • Using property data or insights for predatory lending, redlining, steering, or any practice that violates fair housing laws
  • Using the Service or any data, scores, signals, or reports obtained from it for purposes regulated by the Fair Credit Reporting Act (FCRA), including but not limited to employment screening, tenant screening, insurance underwriting, credit eligibility determinations, or any other purpose requiring compliance with FCRA
  • Using the Service to stalk, harass, threaten, or identify individuals
  • Using the Service for any purpose that violates applicable local, state, federal, or international law

4. Data Use Restrictions

Government data: The underlying government data aggregated by Cityligence is publicly available from its respective source agencies. Cityligence does not restrict your independent use of data you obtain directly from government sources.

However, Cityligence's Proprietary Analysis — including scoring algorithms, signal detection, domain knowledge insights, aggregation methods, data presentation, and AI-generated content — is our intellectual property. You may not extract, reproduce, or redistribute these proprietary layers to build competing services or for any commercial purpose outside of your own internal business use.

Exports: Reports and data exports are licensed for your internal business use. You may share exports with clients, partners, or advisors in the ordinary course of business, provided that Cityligence attribution remains intact, all disclaimers and source citations are preserved, and the export is not systematically redistributed, published, or resold.

5. Enforcement

Minor / first offense: Written warning via email with request to cease the prohibited activity.

Repeated or intentional violations: Temporary suspension of account access.

Severe violations (scraping, redistribution, harmful use, security breach attempts): Immediate termination of account without refund.

Cityligence reserves the right to pursue all available legal remedies, including injunctive relief and damages.

Cityligence determines, in its sole discretion, whether conduct violates this AUP. We may investigate suspected violations and cooperate with law enforcement if necessary.